1. Introduction
IdeaOne ("we", "us", "our") respects your privacy. This policy explains what information we collect through idea-one-ecru.vercel.app (the "Site"), how we use it, and the choices you have. By using the Site, you agree to the practices described here.
2. Information we collect
We collect information in three ways:
- Information you provide directly — such as your name, email address, phone number, company name, and message content when you submit our contact form, request a quote, or sign up for our newsletter.
- Information collected automatically — such as IP address, browser and device type, pages visited, and time spent on the Site, typically gathered through cookies or similar analytics technology.
- Information from third parties — if you book a call through our scheduling tool, that provider collects scheduling details (such as your name, email, and chosen time) under its own privacy policy.
3. How we use your information
We use the information we collect to:
- Respond to your enquiries and provide the services you request
- Send you our newsletter, only if you have opted in
- Understand how visitors use the Site so we can improve it
- Meet our legal, accounting, and regulatory obligations
We do not sell your personal information to third parties.
4. Cookies & analytics
The Site uses a small amount of local storage to remember your light/dark theme preference. We may also use privacy-respecting analytics to understand overall traffic patterns. You can control or delete cookies through your browser settings at any time; doing so may affect some site features, such as remembering your theme choice.
5. Third-party services
We use a small number of trusted third-party services to operate the Site, including a form-handling provider for our contact form, a scheduling provider for booking calls, an embedded map provider for our office location, and WhatsApp for messaging. When you interact with these services, their own privacy policies govern how they handle your information.
6. Data retention
We retain contact form submissions and related correspondence for as long as needed to respond to your enquiry and for our internal record-keeping, typically no longer than 24 months, unless a longer period is required by law or by an ongoing client relationship.
7. Your rights
Depending on where you are located, you may have the right to access, correct, or request deletion of the personal information we hold about you, or to object to or restrict certain processing. To exercise any of these rights, contact us at ideaoneae@gmail.com.
8. Children's privacy
The Site is not directed at children under the age of 16, and we do not knowingly collect personal information from children.
9. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.
10. Contact us
If you have questions about this Privacy Policy, contact us at ideaoneae@gmail.com or via WhatsApp, or by post at Sharjah, UAE.